Shipping policy

Shipping Policy

1. Processing Time
Orders are processed within 1-2 business days after confirmation. You will receive a confirmation email and/or whatsapp message once your order has been shipped.

2. Shipping Time
Delivery typically takes 2-5 business days depending on your location. Remote areas may take a bit longer.

3. Shipping Fees

• Standard Shipping: differs by distination governorate.
  

4. Shipping Locations
We currently ship across Egypt, except very limited areas. If you are outside our coverage area, please contact us before placing your order.

5. Order Tracking
Once shipped, a tracking number will be sent to you, so you can follow your package until it arrives.

6. Delays
We do our best to ensure timely delivery, but please allow for possible delays during peak seasons, public holidays, or due to unforeseen circumstances.

7. Need Help?
If you have any questions or concerns about your shipment, feel free to reach out to us at support@stellanteskin.com or WhatsApp +201146512465